kingexchange
kingexchange
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This app is available for your device
kingexchange
This app is available for your device
Contact
+91 8780230386
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kingexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to easily access the login process. This method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to the customer support system via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the kingexchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other comparable apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts collected. This means users can access their earned rewards, but not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details through the app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This ensures accurate and secure verification. Please ensure all required information is saved correctly to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, there may be instances of delayed payments, requiring a wait of up to 24 hours in some cases. This delay can occur occasionally, despite the app's overall efficiency and speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn, except for any winnings earned. Any money won while playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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